The following is a message from the Better Business Bureau:
Better Business Bureau is issuing an urgent SCAM alert cautioning businesses and consumers about an email that looks like it is from BBB, with the subject line “Complaint from your customers.” This e-mail is fraudulent; ignore its contents and delete it immediately. If you have already clicked on a link in the e-mail, run a full virus scan of your computer.
The return e-mail address is riskmanager@bbb.org (an address BBB does not use) and it is signed with the address of the Council of Better Business Bureaus, the national office of the BBB system. The e-mail contains a link to a non-BBB web site. Do NOT click on the link.
BBB is working with law enforcement to determine its source and stop the fraudulent campaign.
This is what the e-mail looks like:
Attn: Owner/Manager
The Better Business Bureau has got the above mentioned complaint from one of your customers regarding their business relations with you.
The detailed information about the consumer's concern is explained in attached document.
Please examine this case and inform us about your opinion.
Please click here to respond this complaint.
We look forward to your prompt response.
Faithfully yours,
Anita Emil
Better Business Bureau
If you receive this email, DO NOT respond to it, and contact the Better Business Bureau.